Infraon Desk vs. Proactivanet
A side-by-side comparison based on G2 review data.
| Metric | Infraon Desk | Proactivanet |
|---|---|---|
| Overall rating | 4.6 | 4.8 |
| Review count | 27 | 65 |
| Ease of use | 9.2 | 9.4 |
| Ease of setup | 9.2 | 9.1 |
| Quality of support | 9.0 | 9.5 |
| Meets requirements | 9.0 | 9.5 |
| NPS | 85.185185 | 93.75 |
| Small Business | 18.5% | 13.8% |
| Mid-Market | 51.9% | 52.3% |
| Enterprise | 29.6% | 33.8% |
| Total page views | 80 | 142 |
| Total LLM citations | 26 | 417 |
Infraon Desk
AI-driven Service Management system to automate business processes and service delivery through an ITIL based service Desk system, available in SaaS and on-premise. Certified on 13 ITIL v3 processes by PINK Elephant / PINK Verify.
Proactivanet
Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries.
- Customization
- Customer Support
- Ease of Use
- Automation
- Configuration Ease
- Customizability