G2 Vendor Directory

Infor HR Service Delivery vs. Vault Platform

A side-by-side comparison based on G2 review data.

MetricInfor HR Service Delivery

by Infor

Vault Platform

by Diligent Corporation

Overall rating4.24.5
Review count1822
Ease of use7.98.8
Ease of setup8.08.9
Quality of support8.39.2
Meets requirements8.48.8
NPS47.05882454.545455
Small Business16.7%0.0%
Mid-Market22.2%68.2%
Enterprise61.1%31.8%
Total page views14374
Total LLM citations158211

Infor HR Service Delivery

Infor HR Service Delivery is a modern, multi-tiered self-service platform that empowers employees to resolve over 70 % of routine HR transactions and inquiries on their own—24/7, anytime, anywhere—while reducing HR reliance on repetitive case handling. By combining a secure employee portal, smart case management, and a searchable knowledge base, it streamlines HR support, boosts resolution efficiency, and frees HR teams to focus on strategic, high-value work.

Pros

  • Mobile Accessibility
  • Accessibility
  • Options
  • Productivity Improvement
  • Mobile App
  • Helpful

Vault Platform

Vault Platform is the operating system for corporate integrity, helping businesses resolve and prevent misconduct and ESG violations. Because today, businesses must be active in their pursuit of flawless integrity. Activate everyone in your business ecosystem – including employees, customers, shareholders, and suppliers – to uncover, resolve, and prevent misconduct with Vault Platform’s Active Integrity solution. Because today, everyone wants to have a positive impact on the world through their work.

Pros