Infor HR Service Delivery vs. Culture Shift

Infor HR Service Delivery is a modern, multi-tiered self-service platform that empowers employees to resolve over 70 % of routine HR transactions and inquiries on their own—24/7, anytime, anywhere—while reducing HR reliance on repetitive case handling. By combining a secure employee portal, smart case management, and a searchable knowledge base, it streamlines HR support, boosts resolution efficiency, and frees HR teams to focus on strategic, high-value work.

Culture Shift provides a full reporting and case management system empowering organisations to truly tackle culture damaging behaviours. It helps organisations build a culture where people feel they belong, and are safe to speak up if they don’t. Key features include: Reporting Simple, user friendly reporting platform: Our reporting platform has been tested by the people that you want to speak up. Through research we have built a step-by-step process that gives anyone that has experienced or witnessed culture damaging behaviours the comfort they need to report safely.