G2 Vendor Directory

Infor HCM vs. ServiceNow HR Service Delivery

A side-by-side comparison based on G2 review data.

MetricInfor HCM

by Infor

ServiceNow HR Service Delivery

by ServiceNow

Overall rating4.14.3
Review count23422
Ease of use8.98.5
Ease of setup7.68.1
Quality of support8.78.6
Meets requirements8.78.8
NPS36.36363649.875931
Small Business22.7%10.9%
Mid-Market22.7%22.0%
Enterprise54.5%67.2%
Total page views1521,942
Total LLM citations2387,033

Infor HCM

Empower your frontline workforce with Infor's HCM software. Seamlessly connect HR, scheduling, and payroll on a single platform. Improve compliance and productivity, deliver a consistent employee experience – and keep your organization agile while maximizing talent potential. Infor's Human capital management software is a suite of tools designed to recruit, hire, manage, schedule, develop, and pay an organization’s workforce.

Pros

    ServiceNow HR Service Delivery

    Why ServiceNow HR Service Delivery? HR teams aren't struggling because they lack effort. They're struggling because the work itself is broken — requests disappear into inboxes, employees bounce between portals, and too much of HR's day goes toward things that should never have needed a human in the first place. ServiceNow HR Service Delivery fixes that at the root. It gives employees one place to get answers and get things done — whether that's checking a leave balance, resolving a pay discrepancy, or working through a new hire checklist. No hunting. No waiting.

    Pros

    • Ease of Use
    • HR Management
    • Efficiency
    • Helpful
    • Features
    • Comprehensive Features