G2 Vendor Directory

Infor HCM vs. Infor HR Service Delivery

A side-by-side comparison based on G2 review data.

MetricInfor HCM

by Infor

Infor HR Service Delivery

by Infor

Overall rating4.14.2
Review count2318
Ease of use8.97.9
Ease of setup7.68.0
Quality of support8.78.3
Meets requirements8.78.4
NPS36.36363647.058824
Small Business22.7%16.7%
Mid-Market22.7%22.2%
Enterprise54.5%61.1%
Total page views152143
Total LLM citations238158

Infor HCM

Empower your frontline workforce with Infor's HCM software. Seamlessly connect HR, scheduling, and payroll on a single platform. Improve compliance and productivity, deliver a consistent employee experience – and keep your organization agile while maximizing talent potential. Infor's Human capital management software is a suite of tools designed to recruit, hire, manage, schedule, develop, and pay an organization’s workforce.

Pros

    Infor HR Service Delivery

    Infor HR Service Delivery is a modern, multi-tiered self-service platform that empowers employees to resolve over 70 % of routine HR transactions and inquiries on their own—24/7, anytime, anywhere—while reducing HR reliance on repetitive case handling. By combining a secure employee portal, smart case management, and a searchable knowledge base, it streamlines HR support, boosts resolution efficiency, and frees HR teams to focus on strategic, high-value work.

    Pros

    • Mobile Accessibility
    • Accessibility
    • Options
    • Productivity Improvement
    • Mobile App
    • Helpful