G2 Vendor Directory

Infor Customer Relationship Management (CRM) vs. Mekari Qontak

A side-by-side comparison based on G2 review data.

MetricInfor Customer Relationship Management (CRM)

by Infor

Mekari Qontak

by Mekari

Overall rating3.34.7
Review count8242
Ease of use7.19.5
Ease of setup6.29.7
Quality of support6.99.4
Meets requirements7.29.4
NPS-11.84210590.243902
Small Business30.0%47.6%
Mid-Market53.8%45.2%
Enterprise16.3%7.1%
Total page views4042,523
Total LLM citations1,8252,715

Infor Customer Relationship Management (CRM)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.

Pros

  • Customer Management
  • Ease of Use
  • User-Friendly
  • Easy Navigation

Mekari Qontak

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.

Pros

  • Ease of Use
  • User Interface
  • Integration
  • Intuitive
  • Customer Support
  • User-Friendly