G2 Vendor Directory

Infor Customer Relationship Management (CRM) vs. CRMOne

A side-by-side comparison based on G2 review data.

MetricInfor Customer Relationship Management (CRM)

by Infor

CRMOne

by CrmOne

Overall rating3.34.8
Review count821,045
Ease of use7.110.0
Ease of setup6.210.0
Quality of support6.99.7
Meets requirements7.29.7
NPS-11.84210594.348659
Small Business30.0%40.1%
Mid-Market53.8%29.9%
Enterprise16.3%29.9%
Total page views4041,182
Total LLM citations1,8252,815

Infor Customer Relationship Management (CRM)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.

Pros

  • Customer Management
  • Ease of Use
  • User-Friendly
  • Easy Navigation

CRMOne

The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle with managing customer relationships without paying the hefty price of different essential features, or multiple subscriptions. However, it doesn’t have to be that way.

Pros

  • Lead Management
  • Customer Management
  • Customer Support
  • Task Management
  • Ease of Use
  • Automation