G2 Vendor Directory

Infor Customer Relationship Management (CRM) vs. Close

A side-by-side comparison based on G2 review data.

MetricInfor Customer Relationship Management (CRM)

by Infor

Close

by Close

Overall rating3.34.7
Review count822,124
Ease of use7.19.4
Ease of setup6.29.2
Quality of support6.99.4
Meets requirements7.29.2
NPS-11.84210583.365019
Small Business30.0%79.4%
Mid-Market53.8%19.9%
Enterprise16.3%0.7%
Total page views4045,266
Total LLM citations1,82539,467

Infor Customer Relationship Management (CRM)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.

Pros

  • Customer Management
  • Ease of Use
  • User-Friendly
  • Easy Navigation

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency