G2 Vendor Directory

Infinity Call Tracking vs. ITC Cloud

A side-by-side comparison based on G2 review data.

MetricInfinity Call Tracking

by Infinity Tracking

ITC Cloud

by In-Telecom

Overall rating4.64.4
Review count16820
Ease of use8.89.2
Ease of setup8.69.1
Quality of support9.59.6
Meets requirements9.08.9
NPS78.34394957.894737
Small Business27.1%45.0%
Mid-Market44.6%45.0%
Enterprise28.3%10.0%
Total page views47927
Total LLM citations1,54011

Infinity Call Tracking

Infinity is the Call Analytics Platform that helps you turn customer conversations into measurable revenue growth by improving demand quality and conversion performance. Most marketing decisions are made using incomplete or low-value signals, because calls and the outcomes behind them aren't captured or used effectively. Infinity fixes that by connecting every customer conversation to the campaign, channel and journey that generated it, then using AI to turn first-party conversation data into signals marketers can act on.

Pros

  • Customer Support
  • Call Tracking
  • Reporting
  • Helpful
  • Easy Integrations
  • Ease of Use

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Pros

  • Ease of Use
  • Efficiency
  • Reliability
  • Affordable
  • Remote Work
  • Cost Efficiency