G2 Vendor Directory

Infinity Call Tracking vs. Calltracks

A side-by-side comparison based on G2 review data.

MetricInfinity Call Tracking

by Infinity Tracking

Calltracks

by Calltracks

Overall rating4.64.1
Review count16814
Ease of use8.88.4
Ease of setup8.67.1
Quality of support9.58.6
Meets requirements9.09.4
NPS78.34394923.076923
Small Business27.1%100.0%
Mid-Market44.6%0.0%
Enterprise28.3%0.0%
Total page views47945
Total LLM citations1,5408

Infinity Call Tracking

Infinity is the Call Analytics Platform that helps you turn customer conversations into measurable revenue growth by improving demand quality and conversion performance. Most marketing decisions are made using incomplete or low-value signals, because calls and the outcomes behind them aren't captured or used effectively. Infinity fixes that by connecting every customer conversation to the campaign, channel and journey that generated it, then using AI to turn first-party conversation data into signals marketers can act on.

Pros

  • Customer Support
  • Call Tracking
  • Reporting
  • Helpful
  • Easy Integrations
  • Ease of Use

Calltracks

Calltracks provide call tracking & analytics software for SMBs through to Global Enterprise to help you understand what marketing channels make your phone ring, including the keywords your web visitors’ use. With the added ability to track offline sales and transactions generated from your calls, including those generated at a later date in-store, you can now get a full picture of your return-on-investment at the click of a button. Furthermore Calltracks can integrate directly with your web analytics account and other 3rd party tools.

Pros