G2 Vendor Directory

Infinity Call Tracking vs. CallFire

A side-by-side comparison based on G2 review data.

MetricInfinity Call Tracking

by Infinity Tracking

CallFire

by CallFire

Overall rating4.64.4
Review count16884
Ease of use8.88.8
Ease of setup8.68.9
Quality of support9.59.1
Meets requirements9.09.2
NPS78.34394952.5
Small Business27.1%69.0%
Mid-Market44.6%23.8%
Enterprise28.3%7.1%
Total page views479103
Total LLM citations1,540326

Infinity Call Tracking

Infinity is the Call Analytics Platform that helps you turn customer conversations into measurable revenue growth by improving demand quality and conversion performance. Most marketing decisions are made using incomplete or low-value signals, because calls and the outcomes behind them aren't captured or used effectively. Infinity fixes that by connecting every customer conversation to the campaign, channel and journey that generated it, then using AI to turn first-party conversation data into signals marketers can act on.

Pros

  • Customer Support
  • Call Tracking
  • Reporting
  • Helpful
  • Easy Integrations
  • Ease of Use

CallFire

CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine.

Pros