G2 Vendor Directory

Infegy Starscape vs. SAS Customer Intelligence 360

A side-by-side comparison based on G2 review data.

MetricInfegy Starscape

by Infegy

SAS Customer Intelligence 360

by SAS Institute

Overall rating4.54.4
Review count217150
Ease of use8.58.7
Ease of setup9.08.2
Quality of support9.99.0
Meets requirements8.88.9
NPS66.51162858.503401
Small Business34.6%22.0%
Mid-Market46.1%44.7%
Enterprise19.4%33.3%
Total page views255469
Total LLM citations8503,881

Infegy Starscape

Infegy Starscape is a cutting-edge social analytics platform that transforms how businesses understand their audiences through advanced social listening technology. Designed for marketers, researchers, and agencies who need rapid, data-driven consumer insights, Starscape delivers lightning-fast analysis of social media conversations across all major public platforms. Unparalleled Social Listening Capabilities At the heart of Starscape is sophisticated AI technology that goes far beyond basic social analytics.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • User Interface
  • Artificial Intelligence
  • Easy Integrations

SAS Customer Intelligence 360

SAS Customer Intelligence 360 is an AI-powered customer engagement platform that helps organizations connect customer data, decisions and delivery to create relevant, personalized experiences across every channel. The platform unifies audience management, customer journey orchestration, marketing decisioning, data activation and measurement in a single solution, enabling marketers to turn customer insights into real-time actions.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • Features
  • Capabilities
  • Integrations