G2 Vendor Directory

IFS assyst vs. Reftab

A side-by-side comparison based on G2 review data.

MetricIFS assyst

by IFS

Reftab

by Reftab

Overall rating3.54.3
Review count1421
Ease of use7.18.8
Ease of setup7.99.0
Quality of support7.39.0
Meets requirements7.79.1
NPS7.14285752.380952
Small Business0.0%28.6%
Mid-Market23.1%57.1%
Enterprise76.9%14.3%
Total page views181183
Total LLM citations276576

IFS assyst

IFS assyst is an Enterprise Service Management (ESM) and IT Service Management (ITSM) solution provided by IFS. It’s designed to help organizations automate workflows, enhance service and support quality, and boost customer satisfaction across various industries. We deliver frictionless customer and employee experiences, one intelligent workflow at a time. Our modern service management technology lets you automate service delivery and support so your customers get what they need fast, and you can focus on building the future of your organization.

Pros

    Reftab

    Reftab is built for modern IT teams who want a powerful and flexible solution to manage hardware and software in one place. Since 2013, IT teams have relied on Reftab to track, manage, and automate their hardware and software asset management — with over 1.8 million assets currently managed on the platform. That track record shows up in the recognition. Reftab has earned awards year after year, including Forbes Best in Class, Gartner IT Management Category Leadership, and Capterra awards for Best Value and Ease of Use.

    Pros

    • Inventory Management
    • Work Orders
    • Customer Support
    • Features
    • Ease of Use
    • Dashboard Customization