G2 Vendor Directory

Ideally vs. Zappi

A side-by-side comparison based on G2 review data.

MetricIdeally

by Go Ideally

Zappi

by Zappistore

Overall rating4.84.4
Review count6430
Ease of use9.49.1
Ease of setup9.59.0
Quality of support9.98.9
Meets requirements9.08.7
NPS93.54838765.517241
Small Business29.7%27.6%
Mid-Market51.6%34.5%
Enterprise18.8%37.9%
Total page views657687
Total LLM citations6912,603

Ideally

Ideally is a self-service consumer research platform built for the speed that the market actually moves at. No briefing cycles. No six-figure projects. Highest-rated consumer research platform on G2, 4.8/5.0. Rated higher than Qualtrics, Suzy, Attest, and Zappi. 8+ million consumer questions answered across 30+ countries. Trusted by 250+ brands and agencies across the US, UK and APAC trust Ideally, including Treasury Wine Estates, Burger King, Google and Rémy Cointreau. Most brands make their biggest decisions on thin evidence. Slow data, old insight, or a gut call. Ideally fixes that.

Pros

  • Ease of Use
  • Efficiency
  • Intuitive
  • Helpful
  • Customer Support
  • Insights

Zappi

Zappi is an AI-powered consumer insights platform that helps brands, marketers, and insights teams test ads, concepts, and brand campaigns with real consumers. Built for consumer brands and the agencies that serve them, Zappi combines pre-built, expert designed research templates, on-demand consumer panels, and AI-powered analysis in a single platform. Insights, brand, and marketing teams use it to validate ideas earlier, iterate faster, and bring the voice of the consumer into everyday decisions rather than only into quarterly deep dives. What differentiates Zappi is connected insights.

Pros

  • Ease of Use
  • Intuitive
  • Customer Support
  • Time-saving
  • Implementation Ease
  • Time Management