G2 Vendor Directory

Ideal vs. Gem

A side-by-side comparison based on G2 review data.

MetricIdeal

by Ideal

Gem

by Gem

Overall rating4.84.7
Review count17310
Ease of use9.59.2
Ease of setup9.19.2
Quality of support9.59.4
Meets requirements9.69.1
NPS87.580.851064
Small Business11.8%28.7%
Mid-Market11.8%48.2%
Enterprise76.5%23.1%
Total page views1132,126
Total LLM citations24223,363

Ideal

Ideal is a talent intelligence system that enhances HR software to help teams make more accurate, efficient, and fair talent decisions. By leveraging propriety artificial intelligence technology, Ideal analyzes data across the entire employee lifecycle. With this technology, Ideal accurately automates administrative tasks, as well as screens and matches talent - while also providing concrete, data-driven insights on diversity, equity, and inclusion. As a result, Ideal’s customers see a reduction time to fill by 70% and a 20% increase in new hire retention.

Pros

  • Reliability
  • Ease of Use
  • Customer Support
  • Response Time
  • Efficiency
  • Implementation Ease

Gem

Gem is an AI-first recruiting platform combining ATS, candidate CRM, sourcing, scheduling, and pipeline analytics in one system. Talent acquisition leaders, recruiters, sourcers, and RecOps teams use Gem to move candidates from first outreach to offer without switching tools. Gem's AI is trained on recruiting-specific data to prioritize candidates, personalize outreach, and surface pipeline risk before it becomes a missed hiring deadline. Teams report up to 5x faster sourcing, 2x response rates on outreach, and 5x higher passthrough rates for engaged candidates.

Pros

  • Ease of Use
  • Efficiency
  • Features
  • Helpful
  • Time-saving
  • Automation