G2 Vendor Directory

IBM Robotic Process Automation (RPA) vs. Automation Anywhere Agentic Process Automation

A side-by-side comparison based on G2 review data.

MetricIBM Robotic Process Automation (RPA)

by IBM

Automation Anywhere Agentic Process Automation

by Automation Anywhere

Overall rating4.74.5
Review count2845,720
Ease of use9.39.0
Ease of setup8.88.6
Quality of support9.38.9
Meets requirements9.39.0
NPS80.81180867.819404
Small Business41.3%20.5%
Mid-Market37.5%22.7%
Enterprise21.2%56.8%
Total page views2544,352
Total LLM citations1,49211,264

IBM Robotic Process Automation (RPA)

IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

Pros

  • Ease of Use
  • Workflow Management
  • Bot Creation
  • Process Simplification

Automation Anywhere Agentic Process Automation

Automation Anywhere Agentic Process Automation (APA) is an enterprise platform that orchestrates AI agents, RPA bots, APIs, documents, and human expertise as a single governed system of work. APA transforms what is possible with automation — orchestrating every instrument of work across every system, with execution grounded in process expertise, and end-to-end process governance across every agent, every step, and every decision. It turns individual capabilities into compounded business transformation.

Pros

  • Ease of Use
  • Automation
  • Efficiency
  • User Interface
  • Automation Ease
  • Bot Creation