IBM Robotic Process Automation (RPA)
284
Reviews
4.7
Star rating
#5
Rank in Robotic Process Automation (RPA)
Pros and cons
Pros
- Ease of Use
- Workflow Management
- Bot Creation
- Process Simplification
Cons
- Difficult Setup
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
81
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 41.3% |
| Mid-Market | 37.5% |
| Enterprise | 21.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 5.0 |
| 2026 Q1 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.3
Ease of Setup8.8
Quality of Support9.3
Meets Requirements9.3
What reviewers say
Effortless Process Definition and Action Management
5.0
“It is quite easy to define processes and actions that need to be executed”
Honest Review About Using IBM's Robotic Process Automation
5.0
“I like "integrate a chatbot" feature the most among other features provided by IBM's Robotic Process Automation. I created a chatbot for my task to reply to customer queries in no time with full accuracy. It was very easy to build chatbot and integrate into my workflow.”
Utilização da ferramenta IBM e nossas impressões
5.0
“- Ferramenta trás bastante ações pré-definidas que apoiam no uso e desenvolvimento das automações - Visão de debbug, permite boas views do código.”