G2 Vendor Directory

IBM QRadar EDR vs. ServiceNow Security Operations

A side-by-side comparison based on G2 review data.

MetricIBM QRadar EDR

by IBM

ServiceNow Security Operations

by ServiceNow

Overall rating4.24.3
Review count4785
Ease of use8.78.5
Ease of setup7.78.1
Quality of support8.48.6
Meets requirements9.18.9
NPS44.44444454.878049
Small Business44.7%16.9%
Mid-Market40.4%23.4%
Enterprise14.9%59.7%
Total page views57593
Total LLM citations42,400

IBM QRadar EDR

IBM Security QRadar EDR (formerly ReaQta) combines automation and dashboards to minimize analyst workloads, detect anomalous endpoint behavior and remediate threats in near real time. IBM Security QRadar EDR is available on AWS Marketplace. With visibility across endpoints, it combines expected features, like MITRE ATT&CK mapping and attack visualizations, with dual-engine AI and automation. For teams that need extended support, managed detection and response (MDR) services offers 24/7 monitoring and response to help keep users protected.

Pros

  • Threat Detection
  • Ease of Use
  • Cybersecurity
  • Detection Efficiency
  • Protection
  • Monitoring

ServiceNow Security Operations

ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.

Pros

  • Integration Capabilities
  • Integration Support
  • Integrations
  • Ease of Use
  • Incident Management
  • Workflow Management