G2 Vendor Directory

IBM Process Mining vs. Celonis

A side-by-side comparison based on G2 review data.

MetricIBM Process Mining

by IBM

Celonis

by Celonis

Overall rating4.74.5
Review count157322
Ease of use9.68.9
Ease of setup8.48.4
Quality of support9.78.5
Meets requirements9.78.8
NPS84.61538568.531469
Small Business39.7%20.4%
Mid-Market39.7%16.0%
Enterprise20.5%63.6%
Total page views1741,519
Total LLM citations2,14613,871

IBM Process Mining

IBM Process Mining is an AI-powered solution that helps businesses of all sizes unlock value by improving visibility, efficiency, and compliance in business processes. It transforms your data into actionable insights, empowering decision-makers to optimize workflows, reduce inefficiencies, and drive strategic outcomes. IBM Process Mining creates a digital twin of your processes by analyzing data from multiple systems. This gives you a clear, real-time picture of how your processes function, helping you identify inefficiencies and bottlenecks.

Pros

  • Efficiency
  • Ease of Use
  • Training Resources
  • Easy Integrations
  • Ease of Implementation
  • Workflow Automation

Celonis

Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Pros

  • Ease of Use
  • Efficiency
  • User Interface
  • Insights
  • Features
  • Process Management