G2 Vendor Directory

IBM Process Mining vs. Appian

A side-by-side comparison based on G2 review data.

MetricIBM Process Mining

by IBM

Appian

by Appian

Overall rating4.74.5
Review count157522
Ease of use9.68.9
Ease of setup8.48.7
Quality of support9.78.7
Meets requirements9.78.7
NPS84.61538563.894967
Small Business39.7%17.4%
Mid-Market39.7%27.6%
Enterprise20.5%55.0%
Total page views1741,523
Total LLM citations2,1469,655

IBM Process Mining

IBM Process Mining is an AI-powered solution that helps businesses of all sizes unlock value by improving visibility, efficiency, and compliance in business processes. It transforms your data into actionable insights, empowering decision-makers to optimize workflows, reduce inefficiencies, and drive strategic outcomes. IBM Process Mining creates a digital twin of your processes by analyzing data from multiple systems. This gives you a clear, real-time picture of how your processes function, helping you identify inefficiencies and bottlenecks.

Pros

  • Efficiency
  • Ease of Use
  • Training Resources
  • Easy Integrations
  • Ease of Implementation
  • Workflow Automation

Appian

Appian is an enterprise AI process automation platform that helps organizations orchestrate, automate, and transform complex end-to-end workflows. The platform connects AI models, enterprise systems, data sources, digital workers, and human teams to accelerate operations, reduce operational costs, and manage enterprise risk. Built primarily for large enterprises and government entities, Appian supports mission-critical applications across core business functions like financial services, insurance, pharmaceuticals, and public sector operations.

Pros

  • Ease of Use
  • Automation
  • Low Code
  • AI Technology
  • Artificial Intelligence
  • Speed