IBM Maximo IT vs. Vivantio
A side-by-side comparison based on G2 review data.
| Metric | IBM Maximo IT | Vivantio |
|---|---|---|
| Overall rating | 4.2 | 4.3 |
| Review count | 18 | 295 |
| Ease of use | 8.5 | 8.8 |
| Ease of setup | 8.1 | 8.4 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 9.0 | 8.9 |
| NPS | 52.941176 | 51.70068 |
| Small Business | 33.3% | 14.6% |
| Mid-Market | 44.4% | 57.3% |
| Enterprise | 22.2% | 28.1% |
| Total page views | 208 | 506 |
| Total LLM citations | 1,741 | 484 |
IBM Maximo IT
IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.
Vivantio
Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time.
- Ease of Use
- Efficiency
- Customization
- Customizability
- Features
- Customer Support