G2 Vendor Directory

IBM Maximo IT vs. Vivantio

A side-by-side comparison based on G2 review data.

MetricIBM Maximo IT

by IBM

Vivantio

by Vivantio

Overall rating4.24.3
Review count18295
Ease of use8.58.8
Ease of setup8.18.4
Quality of support8.79.2
Meets requirements9.08.9
NPS52.94117651.70068
Small Business33.3%14.6%
Mid-Market44.4%57.3%
Enterprise22.2%28.1%
Total page views208506
Total LLM citations1,741484

IBM Maximo IT

IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.

Pros

    Vivantio

    Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time.

    Pros

    • Ease of Use
    • Efficiency
    • Customization
    • Customizability
    • Features
    • Customer Support