G2 Vendor Directory

IBM Maximo IT vs. SuperOps

A side-by-side comparison based on G2 review data.

MetricIBM Maximo IT

by IBM

SuperOps

by SuperOps Inc

Overall rating4.24.4
Review count18207
Ease of use8.59.0
Ease of setup8.18.9
Quality of support8.79.2
Meets requirements9.08.8
NPS52.94117661.650485
Small Business33.3%85.0%
Mid-Market44.4%13.6%
Enterprise22.2%1.5%
Total page views2081,166
Total LLM citations1,7419,715

IBM Maximo IT

IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.

Pros

    SuperOps

    SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • User Interface
    • Intuitive
    • Comprehensive Features