G2 Vendor Directory

IBM Garage vs. Liveops

A side-by-side comparison based on G2 review data.

MetricIBM Garage

by IBM

Liveops

by Liveops

Overall rating4.34.3
Review count1816
Ease of use0.09.6
Ease of setup0.00.0
Quality of support0.08.6
Meets requirements0.08.9
NPS61.11111156.25
Small Business50.0%18.8%
Mid-Market5.6%31.3%
Enterprise44.4%50.0%
Total page views1121,241
Total LLM citations1023,420

IBM Garage

IBM Garage is a global innovation and transformation consultancy from IBM with more than 25,000 practitioners worldwide. IBM Garage is an end-to-end model for accelerating digital transformation at scale. It helps you generate innovative ideas and equips you with the practices, technologies and expertise to rapidly turn those ideas into business value. We support you in your business goals, whether that’s helping you respond quickly to disruption or guiding your full-scale transformation.

Pros

    Liveops

    Liveops delivers scalable customer support services built to meet demand in real time, without sacrificing quality, backed by 25+ years of experience. We provide coverage across voice and digital channels, including customer care, technical support, sales and lead generation, back-office support, omni-channel messaging, and more. Our programs can be delivered onshore, nearshore, and offshore, supported by experienced talent, operational rigor, and a partnership-first delivery model.

    Pros