G2 Vendor Directory

IBM FileNet Content Manager vs. CloudFiles

A side-by-side comparison based on G2 review data.

MetricIBM FileNet Content Manager

by IBM

CloudFiles

by CloudFiles

Overall rating4.04.5
Review count139217
Ease of use7.89.2
Ease of setup6.69.1
Quality of support8.19.0
Meets requirements8.59.3
NPS30.90909171.361502
Small Business8.1%46.1%
Mid-Market22.8%29.9%
Enterprise69.1%24.0%
Total page views2661,113
Total LLM citations2,2631,055

IBM FileNet Content Manager

IBM® FileNet® Content Manager, recognized by Gartner as a "Leader" in the Magic Quadrant for Content Services Platforms for 2018, is an industry leading Enterprise Content Management (ECM) solution. FileNet Content Manager provides organizations with flexible container based deployment options, enhanced security capabilities such as role based redaction, together with automation and collaboration capabilities required to improve the customer experience and employee productivity.

Pros

    CloudFiles

    CloudFiles is document automation for Salesforce. It manages, generates, shares and processes the documents a business runs on, directly from the Salesforce record, while the files stay in the customer’s own storage. CloudFiles Document Management connects Salesforce records to Microsoft SharePoint, Google Drive, Microsoft OneDrive, Amazon S3, Dropbox and Box. Every record gets its own folder, built from a structure and naming rules set once, and files are shared externally through links that expire, can require a password, and track opens and downloads.

    Pros

    • Ease of Use
    • Security
    • Cloud Storage
    • Easy Access
    • Easy Setup
    • File Sharing