G2 Vendor Directory

IBM Cloud Pak for Data vs. ServiceNow Workflow Data Fabric

A side-by-side comparison based on G2 review data.

MetricIBM Cloud Pak for Data

by IBM

ServiceNow Workflow Data Fabric

by ServiceNow

Overall rating4.34.3
Review count89155
Ease of use8.38.3
Ease of setup7.68.2
Quality of support8.58.7
Meets requirements8.78.7
NPS49.29577544.078947
Small Business27.3%19.6%
Mid-Market21.6%30.8%
Enterprise51.1%49.7%
Total page views1611,256
Total LLM citations1,1524,147

IBM Cloud Pak for Data

IBM Cloud Pak® for Data is a fully integrated data and AI platform that modernizes how businesses collect, organize and analyze data, forming the foundation to infuse AI across their organization. Running on Red Hat OpenShift and available on any cloud, this unified platform helps companies automate the end-to-end AI lifecycle.

Pros

    ServiceNow Workflow Data Fabric

    Workflow Data Fabric is the AI‑ready data foundation of the ServiceNow AI Platform. It connects to any data—structured, unstructured, and streaming—contextualizes it with business meaning and governance, and controls it with lineage and policies so employees and AI agents can confidently act on real‑time information to prevent disruptions, resolve requests faster, and optimize operations—all on one platform.

    Pros

    • Ease of Use
    • Integrations
    • Automation
    • Efficiency Improvement
    • Data Management
    • Easy Integrations