G2 Vendor Directory

IBM Apptio vs. Device42, A Freshworks Company

A side-by-side comparison based on G2 review data.

MetricIBM Apptio

by Apptio, an IBM Company

Device42, A Freshworks Company

by Device42

Overall rating4.34.7
Review count20452
Ease of use8.39.0
Ease of setup7.78.7
Quality of support8.69.6
Meets requirements8.79.1
NPS51.74129479.166667
Small Business13.8%17.6%
Mid-Market18.2%37.3%
Enterprise67.9%45.1%
Total page views1,000325
Total LLM citations3,9003,077

IBM Apptio

IBM Apptio is a comprehensive, suite of IT Financial Management (ITFM) solutions designed to help organizations modernize how they plan, understand, and optimize IT spend. Whether you’re building foundational ITFM capabilities or advancing a mature practice, IBM Apptio meets you where you are and scales with you as your needs evolve. Built for speed and ease of use, IBM Apptio enables teams to replace manual spreadsheets and quickly gain defensible visibility of financial and operational data, through streamlined, automated workflows.

Pros

  • Ease of Use
  • Useful
  • Reporting
  • Cost Efficiency
  • Customization
  • Easy Setup

Device42, A Freshworks Company

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors.

Pros

  • Asset Management
  • Ease of Use
  • Tracking
  • Productivity Improvement
  • Solutions