G2 Vendor Directory

HP Poly vs. Shelf

A side-by-side comparison based on G2 review data.

MetricHP Poly

by HP

Shelf

by Shelf

Overall rating4.54.7
Review count19141
Ease of use9.79.5
Ease of setup9.29.6
Quality of support8.79.7
Meets requirements9.19.3
NPS66.66666783.703704
Small Business31.6%14.9%
Mid-Market26.3%56.7%
Enterprise42.1%28.4%
Total page views67430
Total LLM citations442,482

HP Poly

Enable your best work everywhere with HP Poly by delivering seamless, secure, AI-powered collaboration across personal and shared devices, supported by integrated services, centralized management, and proactive support that simplify IT and maximize productivity across every workspace.

Pros

  • Voice Quality
  • Features Variety
  • Speed

Shelf

Shelf is the AI Data Layer for trusted enterprise AI and better answers for people. Shelf translates fragmented enterprise knowledge, documents, and files - together with the business context and logic that give them meaning - into a reusable AI data model. By embedding company-specific terminology, relationships, policies, and operating rules, Shelf gives AI agents the context to reason accurately and act with confidence. Enterprise governance and continuous quality assurance keep knowledge current, consistent, and accessible to the right people and agents.

Pros

  • Ease of Use
  • Time-saving
  • Visibility
  • AI Technology
  • AI Features
  • Layout Organization