Hotjar by Contentsquare vs. Smartlook
A side-by-side comparison based on G2 review data.
| Metric | Hotjar by Contentsquare | Smartlook |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 345 | 874 |
| Ease of use | 9.1 | 9.1 |
| Ease of setup | 9.1 | 9.2 |
| Quality of support | 8.8 | 9.0 |
| Meets requirements | 8.8 | 9.0 |
| NPS | 55.120482 | 74.79092 |
| Small Business | 52.5% | 85.3% |
| Mid-Market | 37.9% | 12.3% |
| Enterprise | 9.6% | 2.4% |
| Total page views | 1,347 | 428 |
| Total LLM citations | 5,035 | 5,472 |
Hotjar by Contentsquare
Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.
- Ease of Use
- Features
- Heatmaps
- Helpful
- Session Replay
- Session Recordings
Smartlook
Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.
- Insights
- Ease of Use
- Analytics
- User Interface
- Free Usage
- Value