G2 Vendor Directory

Hotjar by Contentsquare vs. Mouseflow

A side-by-side comparison based on G2 review data.

MetricHotjar by Contentsquare

by Contentsquare

Mouseflow

by Mouseflow

Overall rating4.34.6
Review count345694
Ease of use9.19.0
Ease of setup9.19.1
Quality of support8.89.1
Meets requirements8.89.0
NPS55.12048271.676301
Small Business52.5%67.9%
Mid-Market37.9%22.9%
Enterprise9.6%9.3%
Total page views1,347559
Total LLM citations5,0356,289

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings

Mouseflow

Behavioral Analytics for UX Friction & CRO (with MCP server and built-in AI insights) Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user behavior. We empower businesses with data-driven behavioral analytics, helping brands like eCommerce, SaaS, and enterprise brands understand why visitors are struggling, turning complex data into actionable insights that drive revenue and growth. Since essential tools like heatmaps and friction detection come out-of-the-box, you don't need an engineering degree to get quick value.

Pros

  • Ease of Use
  • Insights
  • Heatmaps
  • Session Replay
  • Easy Setup
  • Helpful