G2 Vendor Directory

Hotjar by Contentsquare vs. Heatmap

A side-by-side comparison based on G2 review data.

MetricHotjar by Contentsquare

by Contentsquare

Heatmap

by HeatMap

Overall rating4.34.8
Review count34543
Ease of use9.19.6
Ease of setup9.19.9
Quality of support8.89.7
Meets requirements8.89.6
NPS55.12048290.697674
Small Business52.5%65.1%
Mid-Market37.9%30.2%
Enterprise9.6%4.7%
Total page views1,347366
Total LLM citations5,0351,284

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings

Heatmap

Heatmap is the premier on-site behavioral analytics platform for ecommerce. It uniquely links user behavior to revenue, showing brands exactly where they're losing or making money and how to optimize for maximum profit.

Pros

  • Heatmaps
  • Ease of Use
  • Customer Support
  • Recording
  • Easy Setup
  • Session Replay