Hotjar by Contentsquare vs. Fullstory
A side-by-side comparison based on G2 review data.
| Metric | Hotjar by Contentsquare | Fullstory |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 345 | 1,052 |
| Ease of use | 9.1 | 8.5 |
| Ease of setup | 9.1 | 8.6 |
| Quality of support | 8.8 | 9.1 |
| Meets requirements | 8.8 | 8.9 |
| NPS | 55.120482 | 70.667957 |
| Small Business | 52.5% | 37.8% |
| Mid-Market | 37.9% | 43.9% |
| Enterprise | 9.6% | 18.3% |
| Total page views | 1,347 | 3,734 |
| Total LLM citations | 5,035 | 23,312 |
Hotjar by Contentsquare
Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.
- Ease of Use
- Features
- Heatmaps
- Helpful
- Session Replay
- Session Recordings
Fullstory
Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.
- Ease of Use
- Insights
- Customer Support
- Helpful
- Data Analytics
- Session Replay