G2 Vendor Directory

Hotjar by Contentsquare vs. cux.io

A side-by-side comparison based on G2 review data.

MetricHotjar by Contentsquare

by Contentsquare

cux.io

by cux.io

Overall rating4.34.8
Review count34548
Ease of use9.19.5
Ease of setup9.19.1
Quality of support8.89.7
Meets requirements8.89.5
NPS55.12048288.636364
Small Business52.5%70.8%
Mid-Market37.9%29.2%
Enterprise9.6%0.0%
Total page views1,34765
Total LLM citations5,03562

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings

cux.io

UX is a Digital Experience Analytics platform that turns user behavior into digital growth. We don’t just show you what users do – we show you why they do it. CUX combines numbers with behavioral context to reveal frustration points, drop-offs, and hidden opportunities so you can act with confidence. No tagging. No waiting. Smarter decisions from day one.

Pros