HotelFriend vs. StayNTouch Cloud PMS
A side-by-side comparison based on G2 review data.
| Metric | HotelFriend | StayNTouch Cloud PMS |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 10 | 67 |
| Ease of use | 10.0 | 9.2 |
| Ease of setup | 9.4 | 9.2 |
| Quality of support | 9.8 | 8.8 |
| Meets requirements | 9.6 | 8.8 |
| NPS | 80 | 52.459016 |
| Small Business | 22.2% | 64.2% |
| Mid-Market | 77.8% | 34.3% |
| Enterprise | 0.0% | 1.5% |
| Total page views | 509 | 157 |
| Total LLM citations | 367 | 420 |
HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct booking, channel manager, automated payments, event management, and guest experience tools in an all-in-one platform. It centralizes all essential tools in one platform, allowing hoteliers to manage reservations, front desk tasks, housekeeping, communication, payments, guest services, and restaurant operations efficiently — without switching between multiple systems.
StayNTouch Cloud PMS
StayNTouch offers an intuitive Cloud PMS that simplifies hotel operations from end-to-end; including reservation management, front desk management, revenue management, housekeeping, group and allotment handling, financials and reporting, and multi-property management. With StayNTouch Cloud PMS, hotels can increase staff productivity, drive revenues, reduce costs, and provide a unique guest experience to fit their brand style and promise.