HotelFriend vs. SkyTouch Technology
A side-by-side comparison based on G2 review data.
| Metric | HotelFriend | SkyTouch Technology |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 10 | 108 |
| Ease of use | 10.0 | 9.4 |
| Ease of setup | 9.4 | 9.0 |
| Quality of support | 9.8 | 8.9 |
| Meets requirements | 9.6 | 9.0 |
| NPS | 80 | 64.814815 |
| Small Business | 22.2% | 85.8% |
| Mid-Market | 77.8% | 12.3% |
| Enterprise | 0.0% | 1.9% |
| Total page views | 509 | 458 |
| Total LLM citations | 367 | 1,697 |
HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct booking, channel manager, automated payments, event management, and guest experience tools in an all-in-one platform. It centralizes all essential tools in one platform, allowing hoteliers to manage reservations, front desk tasks, housekeeping, communication, payments, guest services, and restaurant operations efficiently — without switching between multiple systems.
SkyTouch Technology
SkyTouch Technology has provided the most widely-used hotel PMS software to solve all property management needs since 2013. Hoteliers seek our cloud-based software with 24/7 support for our easy-to-use interface abilities. Our products efficiently manage rates & availability, distribution & booking, guest experience, and more. The SkyTouch hotel property management system (PMS) is built by hoteliers, so we understand the industry and anticipate your needs.