HotelFriend vs. Semper
A side-by-side comparison based on G2 review data.
| Metric | HotelFriend | Semper |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 10 | 11 |
| Ease of use | 10.0 | 9.8 |
| Ease of setup | 9.4 | 9.0 |
| Quality of support | 9.8 | 9.3 |
| Meets requirements | 9.6 | 9.6 |
| NPS | 80 | 81.818182 |
| Small Business | 22.2% | 81.8% |
| Mid-Market | 77.8% | 18.2% |
| Enterprise | 0.0% | 0.0% |
| Total page views | 509 | 60 |
| Total LLM citations | 367 | 92 |
HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct booking, channel manager, automated payments, event management, and guest experience tools in an all-in-one platform. It centralizes all essential tools in one platform, allowing hoteliers to manage reservations, front desk tasks, housekeeping, communication, payments, guest services, and restaurant operations efficiently — without switching between multiple systems.
Semper
Semper is a hotel management system (HMS) designed for independent hotels that need a reliable, easy-to-use solution to manage operations, reservations, and guest services from one central platform. Ideal for hotels, lodges, guesthouses, and boutique accommodations, Semper enables owners and teams to run their property efficiently without the complexity or high cost of enterprise-level systems. The platform is built to support the full guest journey — from booking and check-in to billing and reporting — while simplifying internal workflows and improving day-to-day control.