HotelFriend vs. RoomRaccoon
A side-by-side comparison based on G2 review data.
| Metric | HotelFriend | RoomRaccoon |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 10 | 14 |
| Ease of use | 10.0 | 9.2 |
| Ease of setup | 9.4 | 8.4 |
| Quality of support | 9.8 | 9.3 |
| Meets requirements | 9.6 | 8.8 |
| NPS | 80 | 57.142857 |
| Small Business | 22.2% | 85.7% |
| Mid-Market | 77.8% | 14.3% |
| Enterprise | 0.0% | 0.0% |
| Total page views | 509 | 154 |
| Total LLM citations | 367 | 1,390 |
HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct booking, channel manager, automated payments, event management, and guest experience tools in an all-in-one platform. It centralizes all essential tools in one platform, allowing hoteliers to manage reservations, front desk tasks, housekeeping, communication, payments, guest services, and restaurant operations efficiently — without switching between multiple systems.
RoomRaccoon
RoomRaccoon is an innovative all-in-one Hotel Management System for independent hotels, B&Bs, hostels, apartments and vacation rentals. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other functions include housekeeping management, revenue management, automated upselling, online check-in and more. RoomRaccoon is one of the most connected solutions on the market and offers over 400 integrations with business solutions such as Lightspeed, Sage, Booking.com and Expedia. Try for free for 14 days.