HotelFriend vs. Oracle Hospitality OPERA Property Management System
A side-by-side comparison based on G2 review data.
| Metric | HotelFriend | Oracle Hospitality OPERA Property Management System |
|---|---|---|
| Overall rating | 4.7 | 4.2 |
| Review count | 10 | 65 |
| Ease of use | 10.0 | 8.8 |
| Ease of setup | 9.4 | 8.8 |
| Quality of support | 9.8 | 7.5 |
| Meets requirements | 9.6 | 9.3 |
| NPS | 80 | 42.857143 |
| Small Business | 22.2% | 23.1% |
| Mid-Market | 77.8% | 50.8% |
| Enterprise | 0.0% | 26.2% |
| Total page views | 509 | 526 |
| Total LLM citations | 367 | 6,493 |
HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct booking, channel manager, automated payments, event management, and guest experience tools in an all-in-one platform. It centralizes all essential tools in one platform, allowing hoteliers to manage reservations, front desk tasks, housekeeping, communication, payments, guest services, and restaurant operations efficiently — without switching between multiple systems.
Oracle Hospitality OPERA Property Management System
Oracle Hospitality OPERA Cloud Services are a cloud-based, mobile-enabled platform for next-generation hotel management. Based on OPERA, the leading enterprise solution suite for the hospitality industry, OPERA Cloud offers an intuitive user interface, comprehensive functionality for all areas of hotel management, secure data storage and hundreds of key partner interfaces to meet the needs of hotels of all types and sizes. Oracle Hospitality is a proud AHLA Platinum Partner.