HotelFriend vs. Mews
A side-by-side comparison based on G2 review data.
| Metric | HotelFriend | Mews |
|---|---|---|
| Overall rating | 4.7 | 4.8 |
| Review count | 10 | 32 |
| Ease of use | 10.0 | 9.5 |
| Ease of setup | 9.4 | 8.6 |
| Quality of support | 9.8 | 8.8 |
| Meets requirements | 9.6 | 9.4 |
| NPS | 80 | 87.5 |
| Small Business | 22.2% | 46.9% |
| Mid-Market | 77.8% | 50.0% |
| Enterprise | 0.0% | 3.1% |
| Total page views | 509 | 537 |
| Total LLM citations | 367 | 3,321 |
HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct booking, channel manager, automated payments, event management, and guest experience tools in an all-in-one platform. It centralizes all essential tools in one platform, allowing hoteliers to manage reservations, front desk tasks, housekeeping, communication, payments, guest services, and restaurant operations efficiently — without switching between multiple systems.
Mews
Mews is a connected hospitality operating system that brings revenue, operations and the guest journey together in one cloud-native platform. At its core is an award-winning PMS – named Best PMS (2024, 2025, 2026) – that powers day-to-day hotel operations: from reservations and rate management to check-in/out, payments, housekeeping and reporting, all in a single, real-time workspace instead of disconnected tools.