G2 Vendor Directory

HotelFriend vs. Maestro PMS

A side-by-side comparison based on G2 review data.

MetricHotelFriend

by HotelFriend

Maestro PMS

by Maestro PMS

Overall rating4.73.3
Review count1013
Ease of use10.05.9
Ease of setup9.40.0
Quality of support9.87.6
Meets requirements9.67.9
NPS80-25
Small Business22.2%23.1%
Mid-Market77.8%46.2%
Enterprise0.0%30.8%
Total page views509115
Total LLM citations367208

HotelFriend

HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct booking, channel manager, automated payments, event management, and guest experience tools in an all-in-one platform. It centralizes all essential tools in one platform, allowing hoteliers to manage reservations, front desk tasks, housekeeping, communication, payments, guest services, and restaurant operations efficiently — without switching between multiple systems.

Pros

    Maestro PMS

    Maestro is the only hospitality Property Management System software company that offers an all-in-one, comprehensive Web browser or Windows solution with the option to host its Maestro Cloud Platform on-premises, in a private cloud, or cloud hosted. All environments support the latest mobile, contact-free, and web responsive technologies to enhance the digital guest and staff experience; with the added benefit of an extensive collection of open APIs to support more than 800 third-party integrations.

    Pros