HotelFriend vs. Maestro PMS
A side-by-side comparison based on G2 review data.
| Metric | HotelFriend | Maestro PMS |
|---|---|---|
| Overall rating | 4.7 | 3.3 |
| Review count | 10 | 13 |
| Ease of use | 10.0 | 5.9 |
| Ease of setup | 9.4 | 0.0 |
| Quality of support | 9.8 | 7.6 |
| Meets requirements | 9.6 | 7.9 |
| NPS | 80 | -25 |
| Small Business | 22.2% | 23.1% |
| Mid-Market | 77.8% | 46.2% |
| Enterprise | 0.0% | 30.8% |
| Total page views | 509 | 115 |
| Total LLM citations | 367 | 208 |
HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct booking, channel manager, automated payments, event management, and guest experience tools in an all-in-one platform. It centralizes all essential tools in one platform, allowing hoteliers to manage reservations, front desk tasks, housekeeping, communication, payments, guest services, and restaurant operations efficiently — without switching between multiple systems.
Maestro PMS
Maestro is the only hospitality Property Management System software company that offers an all-in-one, comprehensive Web browser or Windows solution with the option to host its Maestro Cloud Platform on-premises, in a private cloud, or cloud hosted. All environments support the latest mobile, contact-free, and web responsive technologies to enhance the digital guest and staff experience; with the added benefit of an extensive collection of open APIs to support more than 800 third-party integrations.