Front Desk vs. protel PMS
A side-by-side comparison based on G2 review data.
| Metric | Front Desk | protel PMS |
|---|---|---|
| Overall rating | 4.4 | 3.5 |
| Review count | 18 | 12 |
| Ease of use | 9.5 | 8.6 |
| Ease of setup | 9.3 | 7.1 |
| Quality of support | 8.8 | 6.0 |
| Meets requirements | 9.5 | 6.9 |
| NPS | 55.555556 | -9.090909 |
| Small Business | 66.7% | 50.0% |
| Mid-Market | 27.8% | 41.7% |
| Enterprise | 5.6% | 8.3% |
| Total page views | 22 | 81 |
| Total LLM citations | 35 | 577 |
Front Desk
Hotel Link's Front Desk is designed for small to medium-sized accommodations. It is an easy and functional solution for your accommodation daily operations and you will save hours of work.
protel PMS
protel by Planet is a robust technology stack for your hotel business, with a worldwide team of local partners to support it. The ground-breaking app store, accessible directly via the protel PMS, has rapidly changed the way hotels and their technology vendors do business. The first cloud-native PMS and apps went live in 2009, operations expanded internationally to over 90 countries while continuing to influence the technological change collectively known as the hospitality industry.