Hostie vs. Eat App
A side-by-side comparison based on G2 review data.
| Metric | Hostie | Eat App |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 23 | 57 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 9.5 | 9.3 |
| Quality of support | 9.4 | 9.4 |
| Meets requirements | 8.7 | 8.9 |
| NPS | 82.608696 | 76.785714 |
| Small Business | 76.5% | 40.0% |
| Mid-Market | 23.5% | 47.3% |
| Enterprise | 0.0% | 12.7% |
| Total page views | 601 | 368 |
| Total LLM citations | 1,238 | 2,811 |
Hostie
Hostie is a virtual concierge solution specifically designed for restaurants to enhance customer engagement and streamline communication. This innovative tool ensures that every call, text, or inquiry is handled in the unique voice of your establishment, minimizing missed reservations and maximizing guest satisfaction. By automating responses to common questions about reservations, operating hours, takeout options, and events, Hostie allows your staff to concentrate on delivering exceptional service while maintaining a seamless interaction with guests.
- Efficiency
- Ease of Use
- Customer Satisfaction
- Setup Ease
- Reservation Management
- Helpful
Eat App
Eat App is the leading reservation and guest management software for restaurants across the globe. Boasting features like advanced CRM, reporting, automation, waitlist and more, Eat provides world-class restaurants with a one-stop solution for all their management needs. Along with strategic partnerships with industry leaders like The Ritz Carlton Group and Fairmont Hotels and Resorts, Eat App has raised USD $16M to date, including investments from renowned Silicon Valley VC 500 Startups and MEVP, making it one of Forbes 50 Most-Funded Startups In The Middle East.