Hosted Graphite vs. ServiceNow Cloud Observability (formerly LightStep)
A side-by-side comparison based on G2 review data.
| Metric | Hosted Graphite | ServiceNow Cloud Observability (formerly LightStep) |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 13 | 20 |
| Ease of use | 9.1 | 9.3 |
| Ease of setup | 9.6 | 9.0 |
| Quality of support | 9.8 | 9.7 |
| Meets requirements | 9.4 | 9.2 |
| NPS | 69.230769 | 73.684211 |
| Small Business | 38.5% | 20.0% |
| Mid-Market | 61.5% | 35.0% |
| Enterprise | 0.0% | 45.0% |
| Total page views | 48 | 59 |
| Total LLM citations | 27 | 238 |
Hosted Graphite
Great systems are not just built. They are monitored. MetricFire is a managed observability platform that helps teams monitor production systems with clean dashboards and actionable alerts. Delivering signal, not noise. Without the operational burden of self-hosting. MetricFire provides cloud-based server and application monitoring, which scales from hundreds of unique metrics right up to millions of metrics at the Enterprise level.
- Customer Support
- Monitoring Ease
- Ease of Use
- Cloud Services
- Easy Integrations
- Alerting Systems
ServiceNow Cloud Observability (formerly LightStep)
Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.