Hornbill Service Manager vs. Setapp
A side-by-side comparison based on G2 review data.
| Metric | Hornbill Service Manager | Setapp |
|---|---|---|
| Overall rating | 4.5 | 4.6 |
| Review count | 137 | 34 |
| Ease of use | 9.0 | 9.9 |
| Ease of setup | 8.4 | 9.5 |
| Quality of support | 9.2 | 8.0 |
| Meets requirements | 8.7 | 9.4 |
| NPS | 66.911765 | 81.818182 |
| Small Business | 4.4% | 69.7% |
| Mid-Market | 38.0% | 24.2% |
| Enterprise | 57.7% | 6.1% |
| Total page views | 106 | 228 |
| Total LLM citations | 141 | 2,230 |
Hornbill Service Manager
Hornbill's 100% codeless environment, out-of-the-box workflows, and powerful process automation delivers an ITSM solution that is up-and-running in weeks, at a fraction of the cost. Configuring Hornbill is child's play. Self-sufficient teams can take ownership, and rapidly adapt the solution to their service delivery needs, without developers or dedicated resources. Automatic software updates deliver new functionality, keeping your Service Desk on the latest version, without lifting a finger.
Setapp
Setapp is a unified marketplace for Mac and iPhone users to discover and get hand-picked, secure apps. The platform offers two ways to access apps: Setapp Membership — a subscription to 260+ hand-picked apps for Mac, iOS, and web for one flat fee, with unlimited access, no ads, and no in-app purchases. Setapp Marketplace — a platform where users can buy individual apps from vetted developers on flexible terms, without a Membership.
- Features
- Ease of Use