G2 Vendor Directory

Hook vs. STAMP

A side-by-side comparison based on G2 review data.

MetricHook

by Hook

STAMP

by Stonegate

Overall rating4.74.1
Review count5311
Ease of use9.28.7
Ease of setup8.88.4
Quality of support9.78.4
Meets requirements8.88.7
NPS84.9056663.636364
Small Business3.8%0.0%
Mid-Market84.9%81.8%
Enterprise11.3%18.2%
Total page views60618
Total LLM citations2,45420

Hook

Hook enables businesses to grow revenue from their customers using data. We help revenue teams forecast their growth, focus their time and act faster. We monitor all aspects of how your customers engage with your team and product to know when things are going well, and when things aren't going as expected. Hook helps your team to take action by triggering engagement through emails and nudges, and we measure what works. Through predictive machine learning, we take the guesswork out of your day to day and focus your time where it matters most.

Pros

  • Visibility
  • Reporting
  • Intuitive
  • Insights
  • User Interface
  • Proactivity

STAMP

STAMP is the first and leading Retention Automation Platform. Imagine being able to measure performance scores on key categories of customer needs and from multiple perspectives. STAMP (see http://www.stampcsm.com) allows you to systematically determine how well you are delivering on what is most important to your customers, so you can create action plans for internal and external solutions. With an intuitive dashboard, STAMP visualizes the gap between importance versus performance, alerts key managers when accounts are underperforming, and tracks account and team performance over time.

Pros