G2 Vendor Directory

Hook vs. Solitics

A side-by-side comparison based on G2 review data.

MetricHook

by Hook

Solitics

by Solitics

Overall rating4.74.6
Review count5329
Ease of use9.28.6
Ease of setup8.88.4
Quality of support9.79.4
Meets requirements8.89.0
NPS84.9056672.413793
Small Business3.8%31.0%
Mid-Market84.9%65.5%
Enterprise11.3%3.4%
Total page views606131
Total LLM citations2,454431

Hook

Hook enables businesses to grow revenue from their customers using data. We help revenue teams forecast their growth, focus their time and act faster. We monitor all aspects of how your customers engage with your team and product to know when things are going well, and when things aren't going as expected. Hook helps your team to take action by triggering engagement through emails and nudges, and we measure what works. Through predictive machine learning, we take the guesswork out of your day to day and focus your time where it matters most.

Pros

  • Visibility
  • Reporting
  • Intuitive
  • Insights
  • User Interface
  • Proactivity

Solitics

Solitics is a real-time marketing automation platform for iGaming, online trading and retail banking brands. The platform helps teams turn live customer data into personalised engagement across the full user lifecycle, with AI helping translate user behaviour and business goals into the next best action. From first visit to long-term retention, Solitics helps brands respond to what users are doing while the moment still matters. Solitics is built around Adaptive Engagement, an approach that brings Marketing Automation, Smart Gamification and Agentic AI into one connected platform.

Pros

  • Customer Engagement
  • Personalization Services
  • Data Segmentation
  • Journey Creation
  • Personalization
  • Email Marketing