G2 Vendor Directory

Hiya Connect Branded Call vs. Zingtree

A side-by-side comparison based on G2 review data.

MetricHiya Connect Branded Call

by Hiya

Zingtree

by Zingtree

Overall rating4.64.6
Review count148100
Ease of use9.59.0
Ease of setup9.48.8
Quality of support9.49.1
Meets requirements9.09.1
NPS77.5510270.707071
Small Business39.0%27.3%
Mid-Market47.9%47.5%
Enterprise13.0%25.3%
Total page views3,005571
Total LLM citations26,0323,413

Hiya Connect Branded Call

Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded Call allows companies to display their business name on outbound calls made to over 500M+ mobile phones worldwide. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line.

Pros

  • Ease of Use
  • Helpful
  • Easy Setup
  • Customer Support
  • Reliability
  • Sales Improvement

Zingtree

Agentic AI Workflow Orchestration for Complex CX. Zingtree is the agentic workflow orchestration platform for complex, high-risk CX. Zingtree’s enterprise-grade workflow automation platform empowers CX, support, and operations leaders to safely automate and resolve even the most challenging contact center requests. Our multi-layered AI guardrail approach delivers 30-40% increases in customer satisfaction (CSAT), First Contact Resolution (FCR), and revenue, all with full confidence that every action and answer is right.

Pros

  • Ease of Use
  • Intuitive
  • Helpful
  • Features
  • Simple
  • Customer Support