G2 Vendor Directory

Hiya Connect Branded Call vs. Invoca

A side-by-side comparison based on G2 review data.

MetricHiya Connect Branded Call

by Hiya

Invoca

by Invoca

Overall rating4.64.5
Review count148967
Ease of use9.58.6
Ease of setup9.48.3
Quality of support9.49.2
Meets requirements9.09.0
NPS77.5510267.170626
Small Business39.0%38.4%
Mid-Market47.9%34.1%
Enterprise13.0%27.5%
Total page views3,0051,183
Total LLM citations26,0326,816

Hiya Connect Branded Call

Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded Call allows companies to display their business name on outbound calls made to over 500M+ mobile phones worldwide. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line.

Pros

  • Ease of Use
  • Helpful
  • Easy Setup
  • Customer Support
  • Reliability
  • Sales Improvement

Invoca

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: • Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% • Contact centers — like the one at MoneySolver — are boosting agent performance

Pros

  • Helpful
  • Ease of Use
  • Analytics
  • Customer Support
  • Reporting
  • Attribution Accuracy