G2 Vendor Directory

Hiya Connect Branded Call vs. CloudTalk

A side-by-side comparison based on G2 review data.

MetricHiya Connect Branded Call

by Hiya

CloudTalk

by CloudTalk

Overall rating4.64.4
Review count1481,943
Ease of use9.59.2
Ease of setup9.49.0
Quality of support9.48.9
Meets requirements9.08.9
NPS77.5510256.984713
Small Business39.0%64.9%
Mid-Market47.9%31.3%
Enterprise13.0%3.9%
Total page views3,0054,588
Total LLM citations26,03225,986

Hiya Connect Branded Call

Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded Call allows companies to display their business name on outbound calls made to over 500M+ mobile phones worldwide. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line.

Pros

  • Ease of Use
  • Helpful
  • Easy Setup
  • Customer Support
  • Reliability
  • Sales Improvement

CloudTalk

CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.

Pros

  • Ease of Use
  • Reliability
  • Intuitive
  • Helpful
  • Calling Features
  • Call Quality