G2 Vendor Directory

Hiya Connect Branded Call vs. CallFinder

A side-by-side comparison based on G2 review data.

MetricHiya Connect Branded Call

by Hiya

CallFinder

by 800response

Overall rating4.64.5
Review count14827
Ease of use9.58.0
Ease of setup9.49.3
Quality of support9.49.5
Meets requirements9.08.6
NPS77.5510262.962963
Small Business39.0%11.1%
Mid-Market47.9%85.2%
Enterprise13.0%3.7%
Total page views3,005116
Total LLM citations26,032174

Hiya Connect Branded Call

Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded Call allows companies to display their business name on outbound calls made to over 500M+ mobile phones worldwide. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line.

Pros

  • Ease of Use
  • Helpful
  • Easy Setup
  • Customer Support
  • Reliability
  • Sales Improvement

CallFinder

Transform Your QA with the Speech Analytics Experts: CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. Turn everyday conversations into coaching and growth opportunities. Unlike systems that rely solely on automation, we blend AI precision with the human element of coaching to drive real behavioral change.

Pros

  • Data Management
  • Analytics
  • Ease of Use
  • Helpful
  • Recording Features
  • Transcription Accuracy