Hiya Connect Branded Call vs. 3CLogic Cloud Call Center
A side-by-side comparison based on G2 review data.
| Metric | Hiya Connect Branded Call | 3CLogic Cloud Call Center |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 148 | 50 |
| Ease of use | 9.5 | 8.9 |
| Ease of setup | 9.4 | 8.6 |
| Quality of support | 9.4 | 9.3 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 77.55102 | 60.416667 |
| Small Business | 39.0% | 24.0% |
| Mid-Market | 47.9% | 32.0% |
| Enterprise | 13.0% | 44.0% |
| Total page views | 3,005 | 210 |
| Total LLM citations | 26,032 | 175 |
Hiya Connect Branded Call
Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded Call allows companies to display their business name on outbound calls made to over 500M+ mobile phones worldwide. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line.
- Ease of Use
- Helpful
- Easy Setup
- Customer Support
- Reliability
- Sales Improvement
3CLogic Cloud Call Center
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms (i.e.: ServiceNow, SAP, Salesforce, etc.). Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and
- Customer Support
- Helpful
- Positive Experience
- Efficiency
- Response Time
- Ease of Use